Glossary · Compliance

Implied consent

Implied consent under CASL comes from an existing relationship, and after an inquiry it lasts six months from the inquiry date.

When someone asks you about a property or requests a valuation, you can email them about that request, and CASL treats the inquiry as implied consent for six months. A completed transaction or contract gives implied consent for two years.

Implied consent runs out on its own. Past that date you need express consent to keep sending commercial messages.

Why it matters to an agent

Most of an agent's list starts as inquiries. Knowing when each contact's implied consent expires is the difference between a clean list and a compliance problem.

How ListingHQ handles it: Growth Automation →

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